REFUND POLICY

Last updated August 23, 2023

Please read our refund policy carefully before making a purchase:

• Non-Refundable Payments: In general, payments made for Heliocrafts subscriptions are non-refundable. This means that once a subscription is purchased, we do not offer refunds.
• Billing Errors and Account Issues: If you encounter any issues with your account or believe there has been an error in billing, we encourage you to reach out to our support team. We are here to assist you. You can contact us through our support portal at htpps://heliocrafts.com/support or by emailing us at support@heliocrafts.com.
• Cancellation and Subscription Period: When you cancel your subscription, it will continue to remain active until the end of the current billing period. After this period, you will no longer be billed, and your access to the subscribed content will end. We do not provide refunds for the remaining period of your subscription after cancellation.

By purchasing a subscription from Heliocrafts, you agree to abide by this refund policy.

If you have any questions or concerns about our refund policy, feel free to email us at support@heliocrafts.com